We want you to buy with confidence. This policy explains when and how you can get your money back.
7-day refund
You can request a full refund within 7 days of any purchase, for any reason. After 7 days, purchases are not refundable.
How to request a refund
Open a support ticket from your account, or email us, with your order number. We will confirm once the refund has been processed.
Where your money goes
- Paid by card: refunded through Stripe to the same card. Your bank may take a few days to show it.
What happens after a refund
The plan or credits from the refunded purchase are removed from your account. Your account itself stays open.
Not refundable
- Purchases older than 7 days
- Free plan benefits, gifts and promotional credit
Chargebacks and misuse
If you dispute a payment with your bank, the related plan or credits may be suspended while the dispute is open. Repeated misuse of refunds may lead to account restrictions.